Hello Techies/Technocrats, this post is to inform you of the biggest recruitment hiring process from one of the biggest well-known service-based company, Accenture. If you are looking for a full-time job opportunity from any recognized organization or if you are a fresher or freshie, then this post will help you find the best job/career option in the best service-based company.
Recently, Accenture started hiring freshers/employees/students with 0-1 years experience candidates or students with job-relevant skills. Accenture is hiring for the position of New Associate-Query Management. Candidates with relevant job skills may/should apply for this job opportunity.
About Accenture/Accenture Company Profile
Accenture Services Pvt Ltd was founded/created by Arthur Andersen in the early 1950s. The first project for the company was to look into the possibility of installing a computer at one of General Electric’s research centers. As a result of this initiative, General Electric is thought to have been the first firm in the United States to use a computer for marketing reasons.
Accenture is primarily a service-based company that assists its product-based clients in resolving crucial issues and providing optimal solutions. Accenture has a technology division that focuses on product development for Fortune 500 clients.
Accenture clients include 91 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500 companies from around the world. Accenture offers services and solutions to clients in more than 40 industries, organized into five areas.
About Accenture Operations
Growth isn’t just about adding value in today’s corporate world; it’s also essential for long-term survival. So, how do organizations stay afloat? The key is a new operating model centered on the consumer and powered by analytics to offer amazing experiences at scale and speed across the company. Accenture provides the best services to its customers. You’ll help customers achieve breakthrough business results by combining talent, data, and intelligence to transform their business models. One Accenture is made up of four services: Strategy and Consulting, Interactive and Technology, and Operations. Visit www.accenture.com for more information.
Accenture Job Description
|Job Position/Designation||New Associate Query Manager/Management Level – New Associate|
|Skills Required||Query Management – Service Desk Non-Voice Support|
|Qualifications||Any Graduates Students/Any Graduates Candidates|
|Year of Experience||0-1 Years / Freshers|
Accenture is looking for candidates who have relevant job skills or relevant skillset-
- Customer Service Management
- Adaptable and flexible
Eligibility Criteria/Qualification Required
Any Graduate can easily apply for this full-time job.
Roles & Responsibilities
- In this position, you are required to solve/tackle some routine difficulties problems using general rules and precedent.
- At this position, you have to make good interactions and good communication with your coworkers/colleagues of your team and direct supervisors
- You will be provided precise instructions for all jobs that must be completed, and your choices will have an impact on your work.
- You’ll need to be well-versed in fundamental statistics and words used in day-to-day business and be able to apply them when speaking with stakeholders.
- At this position, you have to collaborate with project participants to ensure that the industry criteria are met.
- All selected candidates need to contribute voluntarily to a team with a well-defined scope of work.
What would you do?
- Hired Candidates will work in Accenture’s Client Support vertical, assisting us in managing/resolving customer queries, handling escalations and complaints from disgruntled customers, and providing the best possible answers. You’ll also be in charge of resolving issues and complaints within SLAs.
- To resolve client difficulties, the Query Management team is responsible for inbound/outbound calls, as well as e-mail/chat assistance.
- This position is part of our Service Desk Non-Voice Support team, which is in charge of recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests that fall within a defined scope of support. For non-voice communications such as email, web, and chat, the team controls unanticipated interruptions to restore normal service operations as quickly as feasible.
All candidates/students/freshers need to register for this job opportunity, you need to seek out all-new opportunities. Don't lose this golden chance to get a full-time job at the service-based company, Accenture. Apply Link is given below.